Many companies have their hold music tuned to a radio station and that radio is located next to the PBX box that controls the telephones.
It's generally a cheap radio that is easy to figure out. Instead of the usual boring music, why not change the channel to a college music or something equally as strange.
Chances are the customers will not be the ones complaining about the lack of EZ listening tunes, but some uptight manager that gets enraged that he hears Marilyn Manson while on hold.
Another option is to change the music to an AM evangelical preacher. I mean really, if your customers have to be on hold, you might as well inform customers of the signs of approaching apocalypse.
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